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Cute HelpDesk 1.2 - R4 is now available.Cute HelpDesk 1.2 is an Interactive Helpdesk Management program. Main features. Client/Server Application. Cases are based on SLA's (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his Own Queues with Cases to monitor. |
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ProFault Is An Incident Tracking System. It's web-based, which means it does not have to be installed on a users desktop and can be accessed anywhere in the world. It's customisable, making ProFault work specifically to your company needs. |
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HEAT® Self ServiceTM is an easy, intuitive and convenient self-help tool. This powerful module allows your employees and customers access to the problem-solving capabilities of your HEAT® system from any computer with a Web browser 24-hours a day, seven days a week. |
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| e11 help desk software Benefits |
There are some e11 help desk software Benefits. |
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According to ESOMAR's 2005 Global Market Research Report, increased outsourcing and off-shoring has enabled cost savings of 30% to 40% for certain, common tasks that every market research firm experiences. |
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| Online Survey Translation |
Obtain high quality web survey translations in over 75 languages. GMI provides online survey translation services through a global network of professional translators for most of the world's languages. |
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| Online Survey Programming |
If you are understaffed or faced with a tight deadline, the GMI Services can do everything from programming your questionnaires to producing fully interactive Adobe Flash surveys. |
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Net-MR® market research software is the complete, integrated solution that simplifies global market research management throughout the project lifecycle. |
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| VantagePoint Feedback Survey Software |
Incorporate regular feedback from throughout your organization in order to accelerate and improve your decision making process using real-time business insight. |
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