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Cute HelpDesk is an interactive network application. Cases are based on SLA’s (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his own Queues with cases to monitor. All Interactions with clients and updates by other agents are Structured and Time-stamped in the case-history. Visual clue that a Case is updated by other Agents. |
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Cerberus Help Desk is a Web-based e-mail management system. Free fully functional version available. Store solutions from your experts in the company’s knowledge pool. Save time by eliminating costly junk e-mail. |
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NetSupport Manager remote control software provides the tools to view and control multiple systems simultaneously across a LAN, WAN, or the Internet. Monitor servers, send your screen to any number of connected systems to demonstrate applications, and transfer files from one to many computers in a single action. |
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HEAT software is a full-featured, out-of-the-box customer service and support solution, which enables organizations to streamline employee and customer support interactions. This affordable, easy-to-use, practical solution helps you gain control of your service and support issues and resolve them quickly and efficiently. |
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| Key Features of HEAT Software |
Key Features of HEAT software. |
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| HelpStar Help Desk Software Test Drive |
HelpStar Help Desk Software Test Drive: This Test Drive edition enables you to determine in minutes whether HelpStar has the potential to solve your help desk challenges. |
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Cute HelpDesk 1.2 - R4 is now available.Cute HelpDesk 1.2 is an Interactive Helpdesk Management program. Main features. Client/Server Application. Cases are based on SLA's (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his Own Queues with Cases to monitor. |
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| Cynergy Help Desk Software |
Cynergy Help Desk Software is a very affordable support solution used for many different applications. Cynergy really excels as a ticket tracking system to enable you to keep track of incidents between internal support departments and external customer service management issues in large organizations and small. |
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| Cynergy Software Services |
Your company may be comprised of just a few or perhaps a few thousand employees, both local and remote. Either way, implementing a system company-wide can be a daunting challenge for your IT department. |
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Outlook Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. |
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