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TicketXPert.NET

TicketXPert.NET is a multilingual, web-based ticket system for your User Help Desk (UHD), customer service and product support for all sectors. TXP meets highest security- and quality standards: it is compatible with ITIL, based on .NET technology, includes Webservices and possesses a unique application architecture.

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ISIS Helpdesk

ISIS Helpdesk is a complete support services management suite. ISIS takes the overhead out of providing web based customer support, improving efficiency, reducing workloads, and most importantly - leaving your customers happy and confident in the support you provide them.

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Novo Solutions

Novo Solutions is a leading provider of scalable, easy to use web based help desk, customer support and knowledge management solutions. Our suite of Customer Support Software products. Our focus is to provide robust, flexible and easy to use web based software to help our clients support and share knowledge with their employees and customers.

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LiveTime

LiveTime provides Web 2.0 service management, help desk and support software. Supporting open standards, ITIL (IT Infrastructure Library), ISO 20000 and SOX (Sarbanes-Oxley) best practices enables organizations to improve the quality and efficiency of customer service and support.

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VersaDev

VersaDev, a leading developer of web-based applications, has extensive experience creating high quality Help Desk and CRM software, corporate intranets, e-government software applications, e-commerce enabled web sites and on-line applications. Our services range from creation and implementation (Help Desk and CRM software, Intranet software, e-government software, feasibility studies, technical reviews, web design, e-commerce, extranets, database integration and web-enabling standalone applications) to support services (web maintenance, site placement and network solutions).

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Polar Help Desk

Polar has focused to service support applications resulting in our flagship product Polar Help Desk. The software is intended to help small and middle-sized organizations in establishing, automating and managing ITIL compliant customer care centers in order to provide efficient IT support to their employees and customers.

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GWI Software

GWI Software is proud to be the oldest continuing provider of quality customer support solutions. Our flagship product, c.Support ("collaborative support"), began as a help desk solution built on the IBM Lotus Notes/Domino platform and quickly became the de facto application for service desks looking to optimize their service efforts and leverage their investment in IBM services and hardware.

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Liberum, Help Desk

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. Liberum Help Desk is open sourced under the GPL license and free for use.

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Soffront Software Inc

Soffront Software Inc., offers an end-to-end CRM solution spanning sales, marketing and support. Only Soffront offers the advantage of Experience, Technology and Focus on Mid-market CRM.

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Severity One

Severity One is a wholly owned subsidiary of MDI Corporation a technology outsourcing company who originally developed S1 to control their client’s support and project requests.. Severity One’s market focus is on the development of support (help desk) applications and related software.

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