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NetHelpDesk has a system for allowing multiple Service Level Agreements to be tracked.
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Escalation and Event handling are real-time aspects of NetHelpDesk.
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The WEB interface allows access to the NetHelpDesk information via standard WEB browsers using ordinary HTML 3.2 (no plugins or JAVA required). |
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NetHelpDesk can scale from a simple shared file based database system to an SQL server based system. You can choose your platform as required and migrate upwards at no extra charge from us.
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| Frequently Asked Questions |
This page contains answers to common questions handled by our sales and support staff. |
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Get your IT help desk organized once and for all. Computer Admin Pro's "trouble call" tracks computers that are out for repairs, records which technicians are assigned to calls, and how long they take to complete them. |
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Computer Admin Pro lets you consolidate your computer hardware and software information, so you always know where each unit is and what software it's running. Your software licensing will never be out of compliance.
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| The Help Desk Support Feature |
The trouble call portion of Computer Admin Pro can help organize your help desk system by tracking computers out for repairs, technicians assigned to calls, length of time calls remain open, and more. |
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Computer Admin Lite is a powerful and easy-to-use database for asset management. With many of the features of Computer Admin Pro developed completely with FileMaker Pro 5.5. |
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