PerlDesk is trusted by over 7,000 companies worldwide to efficiently manage customer support services. This web-based help desk solution and email management software streamlines web- and email-based requests, improving customer support quality, efficiency, and response time.

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff.

Outlook Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and issues.

This Test Drive edition enables you to determine in minutes whether HelpStar has the potential to solve your help desk challenges. It comes preloaded with sample data (or lets you create your own) so you experience first hand how it can provide tangible improvements in response time, end user self help, first call resolution, and cost-justification of staff and equipment. Version 9 may include unspecified updates, enhancements, or bug fixes.

At Alliance Technology, we are your call center/help desk experts. Prior to any engagement, we help you develop and understand the business rules that need to be in place to effectively manage your business. Then we automate the enforcement of those rules by implementing the award winning HEAT help desk solutions from FrontRange. Below are some solutions we support.

The pressure is off at CPS (NZ) Ltd ("CPS"), New Zealand's leading pressure gauge calibration and supply company, since it installed FrontRange's HEAT software to help manage and workflow its industrial pressure gauge calibration facility...

Feature: A powerful personal information manager. Every user has his own contact info, diary, note & plan and password protection. It's also possible to share your information with other users. All contact info can be previewed and printed in different styles.

Feature: Scheduling tool with calendar, alarm and reminders. Ever felt that you have problems managing your time? With SuperCool Calendar on your Windows deskop this will never be a problem again. No more missed meetings or birthdays, no more unnecessary stress because of bad planning. Get more freedom and feel more relaxed by simply knowing when to do things. Don't let time control you - you control time.

Feature: PC backup, restore and file synchronization system. Any drive can be used to store the backup files in standard ZIP format that can be transferred online to a remote computer by FTP or Email. It can also compare and synchronize files or folders. Please view screenshot, download a free trial version to try or buy it now.

Feature: A powerful bookmark manager and web form filler that can collect, organize, browse and search bookmarks or email addresses, and fill in web forms. Please view screenshot, download a free trial version to try or buy it now.