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IssueTrak is Customer Support Software that is powerful enough to make a difference in any organization, yet simple and easy to use. With IssueTrak Customer Support Software you can: - automatically assign support requests
- increase the productivity and efficiency of your customer support staff
- support multiple organizations from a single application
- create your own reports
- easily manage and search knowledge base articles and issue resolutions
- streamline your customer service desk processes
- submit customer support requests via email or web browser
- keep your customers up to date on the status of their requests
- offer 24/7 support
- reduce customer service costs
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