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| HelpStar Help Desk Software Test Drive |
HelpStar Help Desk Software Test Drive: This Test Drive edition enables you to determine in minutes whether HelpStar has the potential to solve your help desk challenges. |
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| Help Desk Software Text Book |
A special edition of HelpSTAR help desk software is included in McGraw-Hill Technology Education's Introduction to Help Desk Concepts and Skills, a new book designed to train help desk support specialists.
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Abacus HelpDesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus HelpDesk supports MS SQL server to handle large databases. |
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FireStarter Helpdesk is a help desk system that offers integration with existing database technologies. It can track internal and external customer calls, service-level agreements (SLAs), resources and resource assignments (who has what, where, and when), purchase requests and orders, and other relevant issues. |
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BridgeTrak for Windows :Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. |
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NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk tracks changes and installation requests. |
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Tele-Support HelpDesk: For help desk, customer service, tech support, and call tracking applications. This is a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT! |
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LBE Web Helpdesk: Helpdesk software operated via your Web browser. Use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any Microsoft Web server. |
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Cute HelpDesk is an interactive network application. Cases are based on SLA’s (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his own Queues with cases to monitor. All Interactions with clients and updates by other agents are Structured and Time-stamped in the case-history. Visual clue that a Case is updated by other Agents. |
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Cerberus Help Desk is a Web-based e-mail management system. Free fully functional version available. Store solutions from your experts in the company’s knowledge pool. Save time by eliminating costly junk e-mail. |
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