Severity One is a wholly owned subsidiary of MDI Corporation a technology outsourcing company who originally developed S1 to control their client's support and project requests.. Severity One's market focus is on the development of support (help desk) applications and related software. Our flagship product S1, is a fully web enabled support and project management application suite. Powered by a robust JADE backend, S1 comes with a host of helpdesk, purchasing and project management tools.

Support and Project Management (Help desk) software is essential in today's fast paced electronic age. Internal and external customers demand more and more. Support departments are required to operate with smaller budgets yet deliver greater returns.