SchoolHelpDesk is a web-based help desk application installed on your network that is customizable for your environment. Teaching is the business-critical issue that we support. Resolving a service request quickly and seamlessly increases productivity (while effectively tracking and analyzing these requests), allows Information Technology to avoid the same issues in the future. Helpdesk Software brings workflow management, incident management, knowledge management and self-support to your IT help desk. IT is critical to the operation of a school.

Why you need it:

Teaching is the business-critical issue that we support. Resolving a service request quickly and seamlessly increases productivity (while effectively tracking and analyzing these requests), allows Information Technology to avoid the same issues in the future. Helpdesk Software brings workflow management, incident management, knowledge management and self-support to your IT help desk. IT is critical to the operation of a school. This software acts as a single point of access between end users and the IT department, ensuring that you deliver consistent, measurable IT service. Helpdesk Software automates your request handling and problem resolution to yield results more quickly for end users, and increase learning within the IT department to reduce the number of similar requests. Basically, a good helpdesk software application allows you to do more with less.