The stand alone version of HelpDesk has been vastly improved with the addition of the following items:

• Import capabilities have been added to Stand Alone HelpDesk. Sources can be tab delimited, comma delimited, or ADO. Using ADO gives much latitude in attaching to many file systems, including anything to which an ODBC or ADO connection can be established.
  
  
• Configurable 'tabs' and 'screens'. You can separate user defined fields into manageable screen tabs. Each tab has a screen which is highly configurable via a forms design feature.
  
  
• List box capability has been added to all custom fields added to the stand alone contacts table.
  
  
• Multiple entry points (rights access) has been given that will allow such things as the ability to enter, edit, and maintain the contacts table without being a regular HelpDesk user. This would be helpful for a company that wants non HelpDesk clerical users to maintain the contacts table but not go into the HelpDesk program directly.
  
  
• The ability to print individual contact records or print contact lists has been added to stand alone HelpDesk.