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Ticomix offers GoldMine Enterprise and ITSM Foundation I training through public and private classes. We can also customize GoldMine and ITSM training classes to fit your individual business needs.
Upcoming Foundation Training Classes Foundation I for ITSM and GoldMine Enterprise
Classes: February 25 - 28, 2008 (Milwaukee, Wisconsin) Cost: $2495 (20% off if registered by January 18, 2008 - $1996 if you sign up by 1/18) Course Description: The Foundation I course is designed to provide administrators with the knowledge necessary to configure and use the Foundation Platform to manage ITSM software and Goldmine Enterprise Edition systems. This course will cover the following topics: - Foundation architecture and concepts
- Creating and maintaining Searches, QuickActions, Dashboards
- Defining and using Business Rules
- Creating Business Objects
- Implementing Email Integration
- Maintaining Security and System Settings
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