GoldMine Enterprise Edition - the latest CRM solution from the award-winning GoldMine product line. GoldMine Enterprise Edition is designed for the business that wants its enterprise CRM application to add significant value, not just automate sales calls. These businesses look for an enterprise CRM solutions that create value through increased agility, higher success ratios, and integration of data from disparate points in the organization.

What's Inside GoldMine Enterprise Edition?

Relationship Management

• Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories
  
  
• Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more
  
  
• Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide

Sales Management 

Opportunity Management

• Real-time visibility into all your sales activities, including product and services information and revenue details
  
• Built-in Sales Methodology support keeps processes consistent and sales cycles on track
  
• Easy-to-use interface helps you manage all information surrounding sales opportunities
  

• Forecast tools enable sales users to better predict, manage, and analyze their pipeline
  
• Ensures sales users stay focused on reaching their sales quotas
  
• Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately
  

• Integrated Quoting Tool automates what previously were common failure points in the sales process
  
• Guaranteed consistency of customer information, products, pricing, and cross-selling offers
  
• Flexible approval processes allow you to standardize quotes and manage exceptions

Marketing Automation 

Campaign Management

• Create and manage campaigns easily
  
  
• Create test campaigns and run trials. Predict and quantify campaign ROI
  
  
• Fine-tune campaigns, as they roll out, using real-time data
  
  

• Distribute leads to the right person automatically using configurable business rules
  
  
• Adjust and optimize your management in real-time-rank, qualify, reassign, and more,
  
  
• Use extensible business logic to maximize the value of your lead analysis
  
  

• Consistent, real-time answers via email, telephone, Web and all other access points
  
  
• Access to full customer case history, including data pulled from sources across the organization
  
  
• Customer support Best Practices and opportunities to streamline processes increase productivity

Look Deeper Inside Enterprise

Dashboards

• Robust dashboards are configurable at all levels
  
  
• Define your dashboard look and feel and extensible data set rules
  
  
• Real-time data increases opportunity capture
  

Analytics & Reports

• GoldMine Enterprise Report Center provides central reporting tool
  
  
• Powerful report configuration without programming knowledge
  
  
• Assure reporting consistency across your organization
  

Integration

• Integration can be robust or by exposure of a table or database
  
  
• Microsoft Outlook, robust integration
  
  
• Windows Vista, including .XML Gadgets
  
  
• Microsoft Office, including 2007 extended capabilities
  
  
• Microsoft .Net
  
  
• Microsoft SQL
  
  
• Oracle
  
  
• And many more third-party applications

System Requirements

Database Requirements

• Dual processor 3 GHz Pentium IV or equivalent
  
  
• 2 GB of RAM
  
  
• 300 GB HDD
  
  
• Windows 2003 R2 Server
  
  
• MS SQL 2005 SP2 server
  
  
• MS SQL 2000 SP4
  
  
• Oracle 10g R2
  
  
• DB2 9.1